Exchange Policy

Exchange Policy 

At Access79 we want you to be satisfied with your purchase. Therefore, except for sized, personalized, sale items, or custom, or jewelry re-design items, you may exchange Access79 jewelry within 14 business days of receiving the item for another item of equal or greater price. If the price of the other item is more than the price of the item originally purchased, then the customer is responsible for paying the difference before the exchange is processed. Please contact hello@access79.com with the purchaser’s name and invoice number. Once approved for exchange, you will receive an email with an Exchange Authorization Number and instructions for exchanging the item. Access79 will not accept packages without an Exchange Authorization Number. Access79 will only accept an exchange if the item is in its original, undamaged and unaltered, saleable condition. All exchanged items must be received within 14 business days of being approved by the customer care representative. Since we offer complimentary shipping within the continental United States for the initial order, the purchaser is responsible for any shipping costs and third-party fees associated with the exchange. Sized, personalized, sale items, or custom items are not eligible for an exchange or return. Access79 will only accept exchange if the piece is in its original, undamaged and unaltered, saleable condition

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